The UK Lash Institute

Terms & Conditions

Terms & Condititons

Online purchases from can only be made by those persons over the age of 18. If we discover that an order has been placed by a person under this age, we reserve the right to cancel the order and refund any payments made.
Secure Shopping / Payment Options Your credit/debit card transaction is safe and secure when you place your order online at our website. Because Internet security is so important to and our customers, our online shop uses the PayPal payment Gatewayfacility provided by PayPal © ( We ( do not therefore store records of credit/debit card details as all transactions are processed by the secure systems at PayPal ©. We accept payment using the following credit or debit cards: VISA, VISA Delta, VISA Electron, MasterCard, Maestro, and Solo. Due to circumstances beyond our control we do not accept American Express. When you place your order online, further to payment clearance you will receive your products via post to the delivery address given. All postage and packaging charges for delivery are charged per order, not per item.
We try to get all orders placed on a week day out by midday the following day. Orders placed at the weekend will be dispatched on Monday.
Training Courses :
Payment terms

Unless a training course has been paid in full, a Deposit is required for all our courses. The deposit may vary dependant on which training course you choose. All training courses that have not been in pay in full, will have to pay the remaining balance before 7 days prior to their training course. If payment has not been made 7 days before the training course, the training course may not go ahead or the space reserved will be taken by someone else. If a deposit has been made to reserve a training course space, only one payment must be made to pay the remaining balance. If a payment has been made more than twice, a processing fee will occur. If a payment plan is needed, you must contact UK Lash Insitute before booking to confirm a payment plan.

For salons and International visits full payment is required 31 days prior to training.


Deposits are non refundable under any circumstances, we may transfer a deposit if 14 days notice is received in writing, a £40 admin fee will be added for transfer and must be paid at time of transfer. Deposits will be lost if you do not show at your scheduled training date, regardless of illness, weather conditions or any other reason. 


If we are supplying models, there may be times when models do not show on the day and you will need to complete your practice on training heads, or you may need to share a model in class. Sometimes during a training class, students may share a model for just a technique in an advanced class. 


Should circumstances mean that you have to cancel your course and are unable to transfer your booking to another date at the time of cancellation, the following charges will apply:

You will loose your deposit, no refunds issued.

If cancellation is less than 14 days the full course fee is payable and will go forward to court if not paid before the training course.


If you do not attend a course, and you have not previously informed us, the full course fee remains payable.

Late arrivals/no shows

If you arrive late for a course or are absent from the training, we reserve the right to refuse to accept you for training if we feel you will gain insufficient knowledge or skill in the time remaining. If you do not show for your training the full course fee remains payable.

Unforeseen circumstances

On occasion, unforeseen circumstances may require us to cancel a course. In such circumstances you will be given as much notice as possible and either a free transfer to another course date or a full refund of fees paid.
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